Privacy Policy

This Privacy Policy sets out iReward policy with respect to the way in which we obtain, use and disclose information about you, including through our website at www.ireward.com.au (Website). iReward adopts and is bound by the National Privacy Principles set out in Schedule 3 of the Privacy Amendment (Private Sector) Act 2000 (the Act) We understand and appreciate that you are concerned about privacy, particularly in relation to the use and disclosure of personal information. We are committed to providing a high level of privacy in relation to all personal information that is collected by us. By using our services or becoming a registered member pursuant to the iReward Terms and Conditions of Use found on the Website, you consent to the practices described in this Statement.

COLLECTION OF YOUR PERSONAL INFORMATION

For the purposes of this Statement, “Personal Information? is information from which your identity is apparent or can be reasonably ascertained. The types of information generally collected by iReward include your name, date of birth, marital status, address, bank account details, mobile, and email address. Any such Personal Information is collected for, and incidental to the services that we provide at your request. Personal Information may also be collected when you provide business cards or other documentation to us containing such Personal Information.

We do not knowingly collect personal information of children under 14 years of age. If your date of birth shows you to be under 14 years of age, you will not be able to register an account and your Personal Information will not be collected by iReward.

When you look at the Website, we may make a record of your visit. The following information may be logged for statistical purposes:

  • Your Internet protocol (IP) address;
  • The date and time of your visit to the site;
  • The pages you have accessed and documents downloaded; and
  • The type of browser you were using.

USE & DISCLOSURE OF PERSONAL INFORMATION

Where we reasonably determine it to be appropriate, we may add your Personal Information to our database. The database may be used for ongoing marketing and educative purposes. The type of marketing and educative activities that we undertake includes forwarding material to you so that you are kept updated in relation to various issues and our services. If at any time you do not wish to continue receiving this information, we provide an opt-out procedure in each communication to you.

We do not use or disclose your Personal Information to any third party without gaining your consent where it is required by law.

By disclosing your Personal Information to us, you agree that some of the information may be displayed on the Website for social networking purposes, such as your name and the state you live in. Your contact, email address, mobile number, bank account details, and date of birth would be solely used by iReward to provide the services you have requested.

When sending short text messages, emails, or Registration Information to us which includes Personal Information, please be aware that there are risks involved in transmitting such information across the Internet.

We have secured our Website using industry standard technology. However, we cannot provide any guarantee with respect to the security of your Personal Information and we will not be liable for any breach of security or unintended loss or disclosure of information due to the Website being linked to the Internet.

Your Personal Information will only be used for the following purposes:

  • To deliver the Services you have requested; and
  • To confirm your identity.

We do not sell or disclose your Personal Information to any other company or organization, except that from time to time, we may outsource our database management to a company which also complies with the Privacy Act and meets our privacy standards.

You may, from time to time, be directed to third party websites such as market research companies or advertisers. We are not affiliated with these third parties and any information disclosed to third parties are at your own risk.

OPT OUT / AMEND PROCEDURE

In each email that you receive from us, we will endeavour to attach simple instructions on how you can immediately unsubscribe from our mailing list. In any event, you can opt out from receiving promotional material by changing the Account Settings under Your Account.

ACCESS TO YOUR PERSONAL INFORMATION

The Personal Information we hold about you may be accessed through Account Settings under Your Account.

SECURITY

iReward uses all reasonable endeavours to secure any Personal Information that we hold about you and to keep this information accurate and up-to-date. Your Personal Information is stored behind industry standard firewalls and where applicable, protected by user names and passwords.

COOKIES

You must have a cookie-enabled browser to fully access the Website. A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies may be used to track your internet browsing activities and the websites you have visited.

CHANGES TO THE STATEMENT

From time to time we may decide to amend or update this Statement. When this occurs, we will post any changes on the Website. We encourage you to periodically review this Statement so that you remain informed as to how iReward is protecting your Personal Information.

iReward welcomes your questions and comments regarding this Statement. If you have any suggestions as to how we may improve our Privacy Statement, or if you are of the view we have not adhered to this Statement, please let us know by written correspondence to our Privacy Officer.

COMPLAINTS

If you believe that your privacy has been breached, please let us know by written correspondence to our Privacy Officer.

CONTACT DETAILS

Privacy Officer
Ultimate Connect Pty Ltd - iReward
PO Box 5107
West Chatswood, NSW, 1515
Australia

Hard copies of this Statement are available upon request.